Kenya: Orange Simplifies its Wireless Internet Bundles
By NewsfromAfrica
NAIROBI---Orange wireless internet customers will now enjoy simplified data offerings as part of the firm’s recent bundle alignment, which will see customers have the same data bundles and prices across all Orange networks.
The alignment, meant to achieve uniformity, has seen Orange harmonise its bundles and of the company will now offer 50 MB, 100 MB, 500MB, 1GB, 5GB, 10GB, 15GB and 20 GB.
“The review and alignment of the bundles will greatly improve customer experience as we forge ahead in positioning Orange as the preferred broadband provider in this market,” said Telkom Kenya CEO Mickael Ghossein.
Ghossein added that the company was already working on expanding its current networks into previously unreached locations as well as strengthening the same in towns and areas where customers are already enjoying the Orange network. As part of the alignment, while maintaining the unlimited nature of its weekly bundle on Internet Everywhere 3G+, Orange has made an upward adjustment in the price of the 7 days unlimited bundle from KSh 990 to KSh1,200.
“While we appreciate the positive uptake of our unlimited offering on this network by our customers, the increased level of investment and expansion that we have already begun has necessitated this change. This review took into consideration the quality of service that we offer to our customers vis a vis the cost of continued upgrade of our transmission backbones and networks,” Ghossein added
As regards mobile internet services, Orange has also made a marginal increase in the price of its Daily unlimited bundle from the current KSh 39 to KSh 50 The price adjustments take effect on 23rd October 2012.
“Orange has so far invested KSh 20 billion in building a robust mobile network in the country and in the coming months we intend to invest a further 3 billion shillings in order to expand our network further,” Ghossein said.
Despite the adjustments, Orange still maintains the most attractive proposition in the market through its versatile internet offers and high quality of service. Only just recently, the company was termed as having the best voice quality as well as the best 2G and 3G data speeds in Nairobi by the Consumer Federation of Kenya, in a quality of service study, conducted by Phimetrics Audit Services.
Telkom Kenya is Kenya’s original telecommunications provider and is 51% owned by France Telecom and 49% by the Government of Kenya.With fixed network, wireless, mobile and internet services, Telkom Kenya is the only truly integrated telecommunication solutions provider in the country. Orange Mobile, Orange Fixed Plus and Orange Broadband are Telkom Kenya’s GSM, wireless and internet services provided under its commercial brand, Orange. The national and only fixed line service, Telkom Fixed, is provided under the Telkom Kenya brand.
Telkom Kenya also has a broad business portfolio offered under the brand name Orange Business Services and continues to be a major provider within the country and region for wholesale traffic i.e. carrier to carrier, enabled by its vast fibre optic infrastructure.
Telkom Kenya has shareholding in both the TEAMs and EaSSy submarine cables and has over 4,400 terrestrial fibre infrastructures that runs across Kenya. The company therefore has the largest footprint within Kenya and has further interconnected to the wider Eastern Africa region thus enabling more people to connect, create and come together to achieve more.
The company has also recently commissioned the LION II (Lower Indian Ocean Network) cable owned by the France Telecom Group. Telkom Kenya’s current subscriber base stands at approximately 2.5 Million customers and the company remains committed to providing innovative, accessible and refreshingly simple communications solutions to its customers.